FAQs
Shipping
Free delivery of products in India.
Products are processed within 0-2 working days.We expect the delivery time to be a maximum of 10 days from the date of shipment within India. Usually, we deliver way faster than the maximum delivery time.
Yes, you can cancel your order anytime till the time order has not been shipped i.e. under processing. You can check the status on your account page. We usually take 0-2 days to process our orders. Please send a request to care@hublei.com or call/whatsapp us on +91 7795354568
Yes, you can cancel your order anytime till the time order has not been shipped i.e. under processing. You can check the status on your account page. We usually take 0-2 days to process our orders. Please send a request to care@hublei.com or call/whatsapp us on +91 7795354568
Payment
- Cash On Delivery
- UPI
Currently, we are not offering EMI options.
Please retry making the payment after ensuring that the information entered is accurate, including all account details, pin and passwords. If your payment still fails try again after sometime.
Returns & Refunds
Please get in touch with us if you wish to return/exchange the product(s).You can place request online or send a request to care@hublei.com or call/whatsapp us on +91 7795354568.
Return /exchange request needs to be placed within 3 days of receiving the product(s).
Product(s) can only be returned if the product(s) you received is not what you have ordered for
OR
Product(s) can be exchanged for any reason
All products will be inspected carefully before initiating full/partial refund.
Check our return policy for details.
Yes, we offer reverse pickup – both free & paid pickup is available –
- Free reverse pickup – products applicable under return policy
- Paid reverse pickup – products not applicable under return policy
For every order cancelled, refund will be processed via your original mode of payment.
If the product(s) has not been dispatched, we will initiate refund as soon as possible (max. 48 hours) after we receive your request for order cancellation.
In case of returned product(s), we will initiate a refund within 48 hours after we receive the product(s) back. We will inspect the product(s) before initiating the refund.
